Terms and Conditions


Processing time

The time needed to prepare an order for dispatch varies from 1 to 5 business days. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Altrimenti is not responsible for delays due to customs.

Payment options

Altrimenti accepts all the cards through @Stripe
@Paypal payments accepted

Returns & exchanges

ALTRIMENTI gladly accepts exchanges and cancellations

“Contact me within: 3 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase”@Paypal payments accepted

ALTRIMENTI doesn't accept returns

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for custom or personalised orders

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.